Questions relating to Physiotherapy


PhysioAdvisor offers expert physiotherapy advice and information on sports injuries, diagnosis and treatment. We are here to answer any questions you may have about physiotherapy.

Q.Can I use my private health insurance?

Yes, we accept all private health providers and you can claim on the spot with our onsite HICAPS terminal. Contact your provider to find out exactly how much you can claim.

Q.How many sessions will I need to treat my back? 

This is a question we get all the time, and unfortunately there isn't an easy answer as everyone is different. It will depend on the severity of the injury, your previous history of back injuries, and the level of function you require for your lifestyle. After your initial assessment your physiotherapist will have a clearer picture of how many sessions you will require. 

Q.What is the difference between a Sports & Exercise Physiotherapist and a normal physio?

Titled APA Sports and Exercise Physiotherapists have completed additional training to specialise in the management of sports and exercise related conditions. Everyone on the Grand Slam team has, or is currently completing, this additional training.

Q.Ice or heat? Which is better?

This is a tricky one as it varies depending on the injury. In general, most acute injuries (such as an ankle sprain) respond better to ice. However, some body parts (such as your lower back) respond better to heat. It is best to consult your physiotherapist or doctor if you are unsure.

Q.My hamstring feels tight with footy. What can I do to help?

Hamstring tightness can be caused by a variety of things including issues with your lower back and hips. Completing a thorough warm up and cool down before and after trainings and games can help, as well as regularly foam rolling and stretching. If the tightness is persisting make sure to see your physiotherapist who can determine the cause and prevent the tightness turning into a tear!

Q.What is Clinical Pilates? What is Strengthlates? 

Traditional Pilates was designed in the 1920s by Joseph Pilates and describes a series of exercises that are designed to improve strength, stability, flexibility and movement control. Classes are run by experienced physiotherapists who will design an individualised program that is tailored to your needs.  In addition to these traditional exercises, here at Grand Slam Physio we like to incorporate strength weight lifting principles and exercises into the program - something we call 'Strengthlates'. This is consistent with the most recent evidence for best practice and we have found this to be the most effective way for participants to achieve their fitness goals. Classes are appropriate for all ages and fitness levels. To get started book an assessment with any of our physiotherapists.

Q.Does Grand Slam Physiotherapy treat TAC, Work Safe and DVA patients?

Yes, we are able to treat all patients covered by TAC, Work Safe and DVA. Just bring your claim number or DVA card with you to your first appointment. 

Q.When I book in for physio what type of treatment methods should I expect?

After a thorough assessment your physiotherapist will explain to you what treatment is required. Treatment may include a combination of soft tissue massage, joint mobilisation, dry needling, taping and a home or gym exercise program. Treatment will also include education about your injury and the rehabilitation plan. 

Q.Do I need a Doctor's referral to see a physiotherapist?

No, you can make an appointment to see us without a referral. You can call the clinic on 03 5277 2151 or book on our website

Q.Can physiotherapy help with a partial thickness tear of my supraspinatus tendon?

Yes, most partial thickness tears do not require surgery and respond very well to physiotherapy treatment. Your physio can assist you in restoring your shoulder range of motion and developing an exercise program to regain shoulder strength.

Q.I have been told I have arthritis in my knee. Can physio help me?

Definitely! Recent research supports exercise as one of the best treatments for knee arthritis. Your physiotherapist can design you a tailored exercise program that you can complete at home, or alternatively you can join our GLAD exercise classes, which are specifically designed for the management of hip and knee arthritis. More information about these classes can be found on our website.

Q.What's the difference between dry needling and acupuncture?

Acupuncture is a traditional Eastern medicine practice which uses Chinese meridians or 'pressure points' to manage a variety of conditions. Alternatively, dry needling is a Western medicine practice using muscle trigger points to decrease pain and muscle tension. Both practices use fine, sterile single-use needles.  All physios at Grand Slam Physio have completed additional training and are qualified in dry needling.